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Last update: February 13, 2015
  • Customer Satisfaction Towards Bsnl Services

    Customer Satisfaction Towards Bsnl Services

    Communication plays a vital role in human society by helping mankind to interact with others. It is an essential tool for the development of civilization. " Communication is the sum of all things one person does when he wants to create understanding in the mind of another. It is the bridge of the meaning. It involves systematic and continuous process of telling, listening and understanding". Which means common. It refers to the various means or

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    Essay Length: 576 Words / 3 Pages
    Submitted: March 18, 2011 Autor: andrew
  • Marketing Plan - Aussie Pooch Mobile Australia

    Marketing Plan - Aussie Pooch Mobile Australia

    Executive Summary Aussie Pooch Mobile was founded is a continuously growing company since the foundation in 1991. Dog washing with the accessory value added services lift Aussie up to be a dominant company on the market. The introduction of the franchise system increased profitability quickly and the company continued to follow the successful franchise strategy. Aussie Pooch Mobile was considering being a more international company and expands internationally. Different issues need to be considered in

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    Essay Length: 1,849 Words / 8 Pages
    Submitted: March 18, 2011 Autor: viki
  • Malaysia Airlines Strategic Analysis

    Malaysia Airlines Strategic Analysis

    An even more pernicious aspect of the fuel price increase is the relationship between the economy and air travel. The link between fuel prices and the health of the economy is clear. Three of the major recessions of the past thirty years can, in large measure, be attributed to the steep increases in fuel prices that accompanied the 1973 Middle East oil embargo, the 1980 Iran Crisis, and the1990-91 Gulf War. The airline industry is

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    Essay Length: 586 Words / 3 Pages
    Submitted: March 19, 2011 Autor: andrey
  • Service Essay

    Service Essay

    For My first quarter service, I helped at the walk-a-thon for autism awareness. I felt very good about doing this service because I knew I was helping speak out for people who couldn't do it for themselves. I feel those who have autism, and their families, very grateful to anyone who helped raise awareness. The reaction of the autistic kids was great, I could really tell they were happy to be there having fun. The

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    Essay Length: 312 Words / 2 Pages
    Submitted: March 19, 2011 Autor: jon
  • Lesson Plan in Teaching Literature Using the Epitaph and News Report Strategies for Third Year High School

    Lesson Plan in Teaching Literature Using the Epitaph and News Report Strategies for Third Year High School

    Philippine Normal University National Center for Teacher Education College of Languages, Linguistics and Literature Department of English In partial fulfillment of the requirements in S-ENG 23 Teaching and Testing of Literature A Semi-Detailed Lesson Plan in Teaching Literature Using the Epitaph and News Report Strategies For Third Year High School Submitted by: Ann Kimberly B. Baltazar Carmina M. Carillo III – 13 BSE English Submitted to: Prof. Marla C. Papango A SEMI-DETAILED LESSON PLAN IN

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    Essay Length: 3,393 Words / 14 Pages
    Submitted: March 20, 2011 Autor: moto
  • Decisions in Paradise Part 2 - Defense Logistics Agency (dla)

    Decisions in Paradise Part 2 - Defense Logistics Agency (dla)

    Decisions in Paradise Part 2 Defense Logistics Agency (DLA) has decided to expand their range of responsibility and effectiveness by establishing a new distribution center on the island of Kava. This decision entails many variables and responsibilities for the organization. This expansion will have to include improved health programs for the indigenous people of Kava, improvements to the infrastructure, and an aggressive environmental safety program. This paper will describe the decision-making processes for these variables

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    Essay Length: 856 Words / 4 Pages
    Submitted: March 20, 2011 Autor: moto
  • Service Marketing

    Service Marketing

    The Marketing department would be responsible for: Marketing Research This means when an organisation collects data by doing a questionnaire, and also they do presentations to tell everyone what new ideas they have come up with to make money. Customer care and services This means that the marketing department deals with any customer complaints and problems that they have. Sales promotion and advertising This means that they are responsible for making sure that all the

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    Essay Length: 312 Words / 2 Pages
    Submitted: March 20, 2011 Autor: jon
  • Lg's Marketing Plan (vietnamese)

    Lg's Marketing Plan (vietnamese)

    GIỚI THIỆU CHUNG LG Tập Đoàn - LG Electronics là một trong những thương hiệu nổi tiếng nhất tại Hàn Quốc và trên thế giới. Được thành lập năm 1958, LG Electronics là công ty điện tử đầu tiên của Hàn Quốc, qua nhiều giai đoạn phát triển không ngừng cùng những bước đột phá lớn, LG Electronics trở thành một công ty có quy mô toàn cầu với 77 chi nhánh và hơn 72.000

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    Essay Length: 400 Words / 2 Pages
    Submitted: March 21, 2011 Autor: viki
  • Characteristics of a Service

    Characteristics of a Service

    Services are intangible products that are exchanged directly from the producer to the customer. They are acts, efforts or performances exchanged from producer to user without ownership rights. Intangibles satisfy needs by producing pleasure, information or convenience. Characteristics of a service 1. Intagibility- because consumers are buying something that isn't there to touch they look for reassuring signs. So a marketer makes sure these signs are readily available. 2. Perishability- case of use it or

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    Essay Length: 645 Words / 3 Pages
    Submitted: March 28, 2011 Autor: Antonio
  • Strategic Perspective - Food Court with Wifi

    Strategic Perspective - Food Court with Wifi

    STRATEGIC PERSPECTIVE FOOD COURT WITH WIFI We differentiate our business through providing free Wi-Fi as value added service (unit selling point) to customers. Customers can access the Internet using their laptops or PDAs at no charge. We need a Wi-Fi (802.11b/g) enabled device. Most new laptops have built-in Wi-Fi capabilities. Older versions may require a separate Wi-Fi card, which we can purchase at larger electronics retailers. Any chip or card that has been certified for

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    Essay Length: 598 Words / 3 Pages
    Submitted: March 29, 2011 Autor: moto
  • Kraft Foods Marketing Plan

    Kraft Foods Marketing Plan

    Kraft Foods Marketing Plan Team D Craig Bishop, Sarah Houle, Veronica Rogers, Jamie Turner and Serena Weems Marketing/MKT421 March 28, 2011 Instructor Creig Foster Marketing Plan Kraft Foods Overview Kraft Foods is the number one food company in the United States and the second largest food company in the world. Kraft's beginnings date back to 1903 in Chicago as a wholesale cheese business delivering its products with a rented horse and wagon. Presently headquartered in

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    Essay Length: 1,337 Words / 6 Pages
    Submitted: March 30, 2011 Autor: simba
  • Khind Strategic Management

    Khind Strategic Management

    1. Establish regional market by strategic partnership - Establish more regional offices in the world other than Dubai can help them to planning and explore more potential markets. -Strategic partnership with local distributors is also can help Khind to establish an effective and efficient supply chain management so that they can Cooperation with local distributors to form a strong union on controlling and monitoring the local market. 2. Market development -market development can help Khind

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    Essay Length: 323 Words / 2 Pages
    Submitted: March 30, 2011 Autor: andrew
  • Human Resource Planning - Pearl Engineering Company

    Human Resource Planning - Pearl Engineering Company

    Case: Human Resource Planning - Pearl Engineering Company Pearl Engineering Company, a large heavy engineering unit laid great emphasis on the selection of Senior Supervisors. For this purpose the Senior Supervisors were not only selected from within the organisation but also, every alternate year a batch of ten young engineers was inducted. The selection process comprised of an all-India advertisement, a written test and an interview. The selected engineers had to undergo training for two

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    Essay Length: 389 Words / 2 Pages
    Submitted: March 31, 2011 Autor: andrey
  • Sample Business Plan

    Sample Business Plan

    Foreword This sample business plan was prepared by Craig Gonzales, undergraduate student, and by Dewey E. Johnson, Ph.D., Professor of Management and Director, Small Business Institute, Sid Craig School of Business, California State University, Fresno. The purpose is to provide a format for a simple business plan to test the feasibility of a business idea. The data sources such as the International Premium Ice Cream Institute and locations such as Valley City are fictitious and

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    Essay Length: 2,899 Words / 12 Pages
    Submitted: April 1, 2011 Autor: antoni
  • Measuring and Managing Service Quality

    Measuring and Managing Service Quality

    Measuring and managing service quality GAP 1: customer expectation => company perceptions of customer expectations (the difference between them) Activities can be undertook to improve Inadequate or inaccurate management understanding of customer service Causes of gap 1: • Lack of marketing research • Inadequate upward communication (front line of the company) • Inefficient relationship focus • Inadequate service recovery Different layers at a company can create problems when it comes to communication through the company.

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    Essay Length: 523 Words / 3 Pages
    Submitted: April 1, 2011 Autor: Antonio
  • Marketing Plan - Coca-Cola Company

    Marketing Plan - Coca-Cola Company

    The following marketing plan forms the basis for the introduction of an innovative new product by the Coca-Cola Company. The analysis allows us to outline the best strategies to follow for the achievement of the company's strategic goals. "Bubble Buzz" will be marketed as a unique functional drink while striving to reinforce the company's status as the leader in innovation and successful product launches. The marketing strategies will enable to reach a market size of

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    Essay Length: 6,402 Words / 26 Pages
    Submitted: April 1, 2011 Autor: moto
  • Decision Making in Outsourcing Support Services in the Uk Public Healthcare

    Decision Making in Outsourcing Support Services in the Uk Public Healthcare

    0 PhD Research Proposal DECISION MAKING IN OUTSOURCING SUPPORT SERVICES IN THE UK PUBLIC HEALTHCARE Presented by : Norbaya Ab Rahim Supervisor : David Baldry Email : N.Abrahim@pgr.salford.ac.uk ERES PhD Doctoral Sessions Milan 23 June 2010 University of Salford School of the Built Environment 1 1.0 BACKGROUND TO THE RESEARCH Outsourcing of support services is not a new concept (Russell and Taylor, 2003; Yang and Huang, 2000; Yang et al., 2007; Winkleman et al., 1993).

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    Essay Length: 5,106 Words / 21 Pages
    Submitted: April 2, 2011 Autor: andrey
  • National Service Should Replace the Draft

    National Service Should Replace the Draft

      National Service Should Replace the Draft In the wake of September 11 and the occupation of Iraq, The United States military faces a struggle of retaining manpower and bridging defensive gaps. Active-duty soldiers have been forced into longer assignments while families wait patiently at home for their loved ones to return, only to once again, bid them farewell for another demanding fulfillment of duty. In terms of numbers, the United States forces have been

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    Essay Length: 2,326 Words / 10 Pages
    Submitted: April 2, 2011 Autor: rita
  • Blue Dog - Enterprise Resource Planning

    Blue Dog - Enterprise Resource Planning

    Blue Dog, Ins The advancements in information technology (IT) are helping companies across the world to achieve a competitive upper hand in today's global and dynamic business world. The demand to divide up massive amounts of information successfully and proficiently has compelled the expansion of integrated information systems between departments, satellite branches, customers, and raw material suppliers. Enterprise resource planning (ERP) systems is a good case of the most tactical tools a company can utilize.

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    Essay Length: 969 Words / 4 Pages
    Submitted: April 3, 2011 Autor: simba
  • Business Plan - Buster's Convenience Store

    Business Plan - Buster's Convenience Store

    Executive Summary This business plan outlines the proposed expansion of Buster's Convenience Store from a one-store to a two-store operation. Buster's is a convenience store based in the lobby of the Cameron Building, a large office building in the town of Bellevue. Bellevue's population as of the 2010 census was 50,137. This is a growth of 13% since the 2000 census and due to the expanding economy in the civilian sector it is expected to

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    Essay Length: 2,387 Words / 10 Pages
    Submitted: April 3, 2011 Autor: andrey
  • Marketing Plan for Starbucks

    Marketing Plan for Starbucks

    1. COMPANY DESCRIPTION Starbucks is the largest coffeehouse company in the world. It was founded by three very unusual entrepreneurs, an English teacher Jerry Baldwin, History teacher Zev Siegel and a Writer Gordon Bawker. They came with this brilliant idea of getting into the coffee business inspired by an entrepreneur who sold high quality coffee beans and equipments, named Alfred Peet. The first Starbucks store was opened in Pike Market Place in Seattle on March

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    Essay Length: 6,860 Words / 28 Pages
    Submitted: April 4, 2011 Autor: andrew
  • Strategic Human Resource Management

    Strategic Human Resource Management

    Strategic human resource management effectiveness and . HRM performance Orlando C. Richard and Nancy Brown Johnson Abstract This study tests whether strategic human resource management (SHRM) effectiveness signi. cantly affects organizational level outcomes. Using the resource-based view of the . rm, this study examines the effective use of human capital on organizational performance. Further, the role that a contextual factor – capital intensity – plays in modelling is explored. Results show that SHRM effectiveness signi.

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    Essay Length: 4,938 Words / 20 Pages
    Submitted: April 5, 2011 Autor: andrew
  • Strategic Analysis - Essential Ingredient for Emirates

    Strategic Analysis - Essential Ingredient for Emirates

    this paper is on It is the essential ingredient for Emirates is the use of appropriate and skilled staff. Recruiting the right persons for the job and training them appropriately for the performance of their duties. It is a very important factor for obtaining competitive advantage. Staff needs to have the appropriate service knowledge, interpersonal skills and aptitude to provide the quality services that the customers are paying for. Emirates recruit and retains high calibre

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    Essay Length: 1,216 Words / 5 Pages
    Submitted: April 7, 2011 Autor: Antonio
  • Banco De Santiago - Strategic Marketing Implementation

    Banco De Santiago - Strategic Marketing Implementation

    Banco Santiago Strategic Marketing Implementation Introduction In the late 1990s, main Chilean banks were facing strong competition and fast duplication of new products and services. The most competitive area was personal banking. Faced with these challenges, Banco Santiago needed to change its strategic focus from products to customers. Central to a new philosophy was the improvement of account retention strategies and a renewed emphasis on attracting customers from other banks. In 1997, Banco Santiago commissioned

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    Essay Length: 6,405 Words / 26 Pages
    Submitted: April 7, 2011 Autor: peter
  • Individual Change Management Plan - Tencent Holdings Limited

    Individual Change Management Plan - Tencent Holdings Limited

    Individual Change Management Plan Tencent Holdings Limited Menu : Executive Summary …………………………………………………………………………….P.3 Introduction……………………………………………………………………………………….P.4 Implementation Plan …………………………………………………………………………….P.6 Communication plan …………………………………………………………………………….P.11 Potential Hindrance and Overcoming Resistance Strategy ……………………………….P.12 Change Management Plan's Milestone, Measurement…………………………………….P.13 Rewards………………………………………………………………………………………….P.14 Risk Management ……………………………………………………………………………….P.16 Conclusion ……………………………………………………………………………………….P.16 References ……………………………………………………………………………………….P.17 Executive Summary: Tencent Holdings Limited (SEHK 00700) is the leading provider of Internet and mobile & telecommunications value-added services in China. Tencent Holdings Limited ("Tencent") is a Chinese-Hong Kong based Corporate, which is providing value-added Internet,

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    Essay Length: 3,178 Words / 13 Pages
    Submitted: April 8, 2011 Autor: viki

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