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Last update: August 12, 2016
  • Relationship Between Customer Relationship Marketing(crm) and Customer Retention - Tesco's Food Retailing Sector

    Relationship Between Customer Relationship Marketing(crm) and Customer Retention - Tesco's Food Retailing Sector

    Description of the Research: CRM is one key element that rules the world of retail. CRM is bread, butter and cheese to retail giants like Walmart, Tesco, Carrefour and H&M. CRM encompasses all those primary factors that enable the achievement of business goals for every retail brand. It is everything that the retail store does to retain, and ensure a great increase in the turnout of customers. It is the service provided, profiling of customers,

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    Essay Length: 378 Words / 2 Pages
    Submitted: March 18, 2011 Autor: andrew
  • Service Essay

    Service Essay

    For My first quarter service, I helped at the walk-a-thon for autism awareness. I felt very good about doing this service because I knew I was helping speak out for people who couldn't do it for themselves. I feel those who have autism, and their families, very grateful to anyone who helped raise awareness. The reaction of the autistic kids was great, I could really tell they were happy to be there having fun. The

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    Essay Length: 312 Words / 2 Pages
    Submitted: March 19, 2011 Autor: jon
  • Risk Management

    Risk Management

    The introduction of ISM Code was the first step for the shipping industry to move from perspective regulatory approach to a Goal setting approach. A change from ‘Tell me what to do' to ‘Show me how to do it' and then to ‘Involve me in it' was taking place in the shipping industry. (Wang 2006) On 1st July 2010 there were number of amendments introduced in the ism code, one of which was revision of

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    Essay Length: 431 Words / 2 Pages
    Submitted: March 19, 2011 Autor: andrew
  • Project Management - Sa Adventures Unlimited

    Project Management - Sa Adventures Unlimited

    1.0 Executive Summary SA Adventures Unlimited is a tour business which focuses on organizing and leading "high-end" adventure trips in South America which was formed by Micheal and Jill Rodriguez. Adventures Unlimited uses the Rodriguezes' strategy which include of recruiting experience, reliable people who shared their passion for South America and the outdoor. They helped these people to organize specific trips through organizing excursion over the Internet and in travel magazines and this lead to

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    Essay Length: 1,212 Words / 5 Pages
    Submitted: March 20, 2011 Autor: antoni
  • Service Marketing

    Service Marketing

    The Marketing department would be responsible for: Marketing Research This means when an organisation collects data by doing a questionnaire, and also they do presentations to tell everyone what new ideas they have come up with to make money. Customer care and services This means that the marketing department deals with any customer complaints and problems that they have. Sales promotion and advertising This means that they are responsible for making sure that all the

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    Essay Length: 312 Words / 2 Pages
    Submitted: March 20, 2011 Autor: jon
  • Key Elements of Resource Management

    Key Elements of Resource Management

    What are the Key Elements of Resource Management? Among crucial elements of resource management, the following are the most key: Resource Plan – Every project plan should have a resource plan as its component. The resource plan should contain all aspects of your project from beginning to end that pertain to resources required. Resource Breakdown Structure – Here, you will break down the resources required to complete the project in a hierarchy – as you

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    Essay Length: 535 Words / 3 Pages
    Submitted: March 21, 2011 Autor: andrey
  • Portfolio Management in Investment Partners Bank

    Portfolio Management in Investment Partners Bank

    Note: We suggest using the electronic Excel File instead of the printed version due to printing difficulties. Part One The following is an explanation for the calculations shown in the Excel file: we will only refer to the calculations for annual data as they are in the format required by the questions. The monthly data serves as an error proofing tool. All the references made in this section apply to the Excel book called "Q1

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    Essay Length: 1,390 Words / 6 Pages
    Submitted: March 28, 2011 Autor: Antonio
  • Characteristics of a Service

    Characteristics of a Service

    Services are intangible products that are exchanged directly from the producer to the customer. They are acts, efforts or performances exchanged from producer to user without ownership rights. Intangibles satisfy needs by producing pleasure, information or convenience. Characteristics of a service 1. Intagibility- because consumers are buying something that isn't there to touch they look for reassuring signs. So a marketer makes sure these signs are readily available. 2. Perishability- case of use it or

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    Essay Length: 645 Words / 3 Pages
    Submitted: March 28, 2011 Autor: Antonio
  • Pelayanan Kartu Kiar Mobile Customer (indonesian)

    Pelayanan Kartu Kiar Mobile Customer (indonesian)

    Untuk bisa tetap exist di tengah lahirnya UU Ketenagalistrikan yang baru maka PLN dituntut untuk sesegera mungkin membenahi kehandalan transmisi & pasokan listrik, menyelesaikan permasalahan byar pet serta memperluas distribusi listrik hingga ke pelosok nusantara. Selain itu, PLN juga harus sigap dan cepat untuk membenahi kualitas di sisi pelayanan, salah satunya adalah dengan meningkatkan kualitas layanan informasi dan pengaduan. Beberapa layanan informasi, seperti Call Center (CC) 123, i-SMS 8123, dan website PLN masih dirasa memiliki

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    Essay Length: 378 Words / 2 Pages
    Submitted: March 28, 2011 Autor: moto
  • Customer Decisions

    Customer Decisions

    BIBLIOGRAPHY CONCLUSIONS The threat of new entries is limited, because of patent protection, the high cost of R&D, the high cost of marketing, and the credibility needed as a pharmaceutical company (S. Pessina, 2010). However, because of the high profits in the industry companies will continue to be attracted to it. The threat of substitute products of services is limited: only alternative therapy, health consciousness by the population and in some cases euthanasia seems to

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    Essay Length: 334 Words / 2 Pages
    Submitted: March 28, 2011 Autor: jon
  • Cadbury Operations Management

    Cadbury Operations Management

    1. Cadbury 1.1 Company Background Cadbury's, as we know it now, started as a shop that sells tea and coffee and homemade drinking chocolate or cocoa. Cadbury was founded by John Cadbury in 1824 as small street shop in Bull Street, Birmingham. John's aggressive marketing campaign and experiments with chocolate made him a leading trader in Birmingham. By early 1840's John Cadbury went into partnership with his brother, Benjamin Cadbury, and started operating from a

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    Essay Length: 3,892 Words / 16 Pages
    Submitted: March 29, 2011 Autor: viki
  • Reflections on Knowledge Management

    Reflections on Knowledge Management

    Knowledge may be stored within a person in his mind or outside the person in books, manuscripts, pictures, and audio and videotapes or discs. However, while only the individual himself may retrieve knowledge stored within his mind, knowledge stored outside can be retrieved by anybody. In organizations, knowledge is often embedded not only in documents and presentations but also in organizational routines, processes, practices, and norms, and through person-to-person contacts. A business discipline called Knowledge

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    Essay Length: 1,127 Words / 5 Pages
    Submitted: March 29, 2011 Autor: viki
  • Managing the Unexpected - Case of Starbucks

    Managing the Unexpected - Case of Starbucks

    ABSTRACT Organizations endeavour to prepare themselves to manage any twist that would unexpectedly crop up in their daily routines. However, organizations can never truly predict the magnitude of something unexpected or the impact such an event will have on them and the various stakeholders in the organizations. This paper examines the applicability of an organization's foundation (routines, culture, values and decisions) to act as a shield against unexpected events and/ or how an organization can

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    Essay Length: 6,133 Words / 25 Pages
    Submitted: March 29, 2011 Autor: rita
  • Anger Management

    Anger Management

    Anger management is a learning process to see signs when you are becoming angry , and to learn to calm down and deal with the situation in a positive way. Anger is a healthy , normal emotion when you know how to express it appropriately. Anger Management is learning all these things. Even though you can learn to control your anger its wiser to see a mental health counselor or go to a anger management

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    Essay Length: 401 Words / 2 Pages
    Submitted: March 30, 2011 Autor: rita
  • 5 Management Actions That Have Contribution to the Success of Bata

    5 Management Actions That Have Contribution to the Success of Bata

    (1) Brand management One of the management actions that have contributed to the success of BATA is their brand management. From the case we can know that, at the time running a business in India is very though, shops have to open although customers were not there. The range of BATA was not good at the time; customers can not satisfaction in the range of products. Because of that the management of BATA have start

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    Essay Length: 1,861 Words / 8 Pages
    Submitted: March 30, 2011 Autor: andrew
  • Cash Management

    Cash Management

    "The world sometimes turns upside down and only those with light liquid assets float to the top again.' – Anthony H Allen. Whenever any long-term investment is considered the future cash flows from the project, the uncertainty of those cash flows, and the opportunity cost of the funds invested in the project are evaluated. Investment in current assets are also evaluated by all organisations in the same manner but over a short-term period. The time

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    Essay Length: 4,814 Words / 20 Pages
    Submitted: March 30, 2011 Autor: moto
  • Human Resource Management

    Human Resource Management

    Human Resource Management Introduction to HRM Activities undertaken to attract, develop, and maintain an effective workforce within an organization. • The people who make up and organization give that organization its primary source of competitive advantage. • Human Resource Management plays a key role in finding and developing the organizations people as human resources that contribute to and directly affect company success. Introduction to HRM • Organizational performance is impacted in a positive way from

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    Essay Length: 1,288 Words / 6 Pages
    Submitted: March 30, 2011 Autor: antoni
  • Management

    Management

    INTRODUCTION In recent years, research in management has grown, and many new insights have found its way to business all over the world. Since the early days of management studies, such as the Hawthorne studies, a bigger focus has come on contingency and the specific character of human beings (Robbins & Coulter 2009: 38-57). Management is a demanding task, that requires technical, soft and conceptual skills for the manager (Robbins & Coulter 2009:27). From a

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    Essay Length: 487 Words / 2 Pages
    Submitted: March 30, 2011 Autor: antoni
  • Supply Chain Risk Management

    Supply Chain Risk Management

    EXECUTIVE SUMMARY A growing number of hi-tech supply chain managers are being tasked to manage risks to their supply chains in their increasingly competitive and innovative environments. This study proposes risk mitigation methodologies relevant to the hi-tech industry. The proposed risk methodologies are based on analysis of the supply-chain characteristics inherent to the hi-tech industry, vulnerabilities in the upstream and downstream hi-tech supply chain and successful steps taken by hi-tech firms in response to supply

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    Essay Length: 2,354 Words / 10 Pages
    Submitted: March 30, 2011 Autor: andrey
  • Khind Strategic Management

    Khind Strategic Management

    1. Establish regional market by strategic partnership - Establish more regional offices in the world other than Dubai can help them to planning and explore more potential markets. -Strategic partnership with local distributors is also can help Khind to establish an effective and efficient supply chain management so that they can Cooperation with local distributors to form a strong union on controlling and monitoring the local market. 2. Market development -market development can help Khind

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    Essay Length: 323 Words / 2 Pages
    Submitted: March 30, 2011 Autor: andrew
  • Management Theory Taxonomy - Description of Theory

    Management Theory Taxonomy - Description of Theory

    Running head: MANAGEMENT THEORY TAXONOMY MANAGEMENT THEORY TAXONOMY SHRANDA Y. CALDWELL Grand Canyon University MGT 301-Principles of Management December 4, 2009 Management Theory Taxonomy Management is one of the hottest topics in the economy to date. This project will describe 10 different management theories, their authors, and significances. Theory Name Author of Theory Description of Theory Theory X & Theory Y Douglas McGregor an American social psychologist. Theory X states that we, as human beings,

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    Essay Length: 713 Words / 3 Pages
    Submitted: March 31, 2011 Autor: andrey
  • Business Management and Leadership

    Business Management and Leadership

    Abstract This is a paper is written in the form of an advertisement/application for a managerial position. As per the outline of instructor Paul Sam I will give a description of what we will be looking for in a manager to fill this position. AMERICAN SHOE SOURCE INTERNATIONAL *MANAGER POSITION AVAILABLE* ALL SUCCESSFUL CANIDATES MUST POSESS THE FOLLOWING SKILLS TO BE CONSIDERED FOR EMPLOYMENT. Company Statement: We are an equal opportunity employer, dedicated to providing

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    Essay Length: 683 Words / 3 Pages
    Submitted: March 31, 2011 Autor: moto
  • Opperation Management - Supply Chain Management

    Opperation Management - Supply Chain Management

    Table of Contents Introduction: 3 Company Overview: 4 Swot Analysis: 5 Lean Production: 6 Value Chain: Reducing Lead Time by Eliminating Waste 7 Toyota's Competitive Advantage: 9 Long term Sustainability & Corporate Social Responsibility : 10 Lean Quality Value Chain: 12 Conclusion: 15 Reference: 16 Appendix: 17 Appendix 1: The Seven Wastes in Manufacturing: 17 Table of Figure Figure 1: Elements of Product Leadtime 7 Figure 2: Traditional vs. Lean Approaches 8 Figure 3: The

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    Essay Length: 3,146 Words / 13 Pages
    Submitted: March 31, 2011 Autor: andrey
  • Definition of Change Management

    Definition of Change Management

    Definition of Change Management Change management is a systematic approach to dealing with change, both from the perspective of an organization and on the individual level. A somewhat ambiguous term, change management has at least three different aspects, including: adapting to change, controlling change, and effecting change. A proactive approach to dealing with change is at the core of all three aspects. For an organization, change management means defining and implementing procedures and/or technologies to

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    Essay Length: 2,865 Words / 12 Pages
    Submitted: March 31, 2011 Autor: simba
  • Management Hierarchy Pc Lahore

    Management Hierarchy Pc Lahore

    Management Hierarchy Pc Lahore: The management hierarchy of the company is as under: • General Manager • Executive Assistant Manager (Room Division) • Executive Assistant Manager (Food & Beverages) • Director of Finance • Director of PRDirector of Sales • Director of Human Resource • Chief of Safety and Security • Executive House Keeper • Chief Engineer It is worth mentioning here that the hotel doesn't have separate marketing department, and its marketing operations are

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    Essay Length: 567 Words / 3 Pages
    Submitted: April 1, 2011 Autor: jon

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