Vita Case Study

VITA

Vita is an Italian word and when translated means life. Here at Vita we want residents and their families to focus on living a quality and fulfilled life. We will partner with you and your families to provide the support and services for everyday life.

Our Mission:

The mission of Vita is to provide a nontraditional high-end concierge’s level of service focused on our residents and their families. Vita will support our resident’s individuality, privacy, and decision making abilities in a high-quality independent and assisted living retirement community.

To realize the Vita mission, we will follow these guiding principles:

• We understand and recognize that our residents and their family members are our customers.

• We provide a niche healthcare of the highest quality and maximum availability.

• We provide all of our residents with an inspiring living environment that makes a soothing difference in their lives.

• We hire, develop and support our team members to allow them to thrive in the working environment.

• We are constantly educating our team members with the most current information to facilitate and support our residents.

• Our systematic approach to quality assurance allows us to verify that we are continually exceeding our high values.

• We seek feedback from our residents, family and team members so we can consistently improve our organization.

• We value open communication to promote the family environment.

• We will make excellent business decisions each and every day on behalf of our residents and their family members to enhance their overall quality of life.

Here is a list of services that are provided to all Vita residents:

Site Services Transportation Leisure Services

Doctor's Medical Appointments Movies / Theatre / Opera

Pharmacy Pharmacy Lunch / Dinner outings

Phsyical Theraphy Beauty Salon Social Events

Dentist & Hygienist Social Events Personal Shopping

Bistro Religious Outings

Beauty