Good Life

The retention rate is 60 to 65% maybe because it is too much stress for

one person to handle. think so much stress is not letting her focus

on her work properly. The way she reaches to top spot we think she can

do better and come up with new things if she does not have a too

much stress. There is so many ways to approach improvement of

retention if she looks outside of fitness club. We would recommend

Krista to look at certain kind of service area. She should look for new

things to offer more services to customers. She should come up with

new with things such as having pool in the fitness club and

entertainment games to keep kids busy so they parents can enjoy

fitness. These sorts of things may get better retention rate. Also we would recommend strongly to good life fitness club to have more people in the operation. That will make a lot easier for Krista to handle Good Life. We think she is lacking her attention to some area of service because she does not have enough time to go through all.

By having more people in Operation might create positive

outcome. By having someone, the same rank as herself, to cooperate

with her at work she might improve the Good Life. The only way

good Life can make its money is if it offers a respectable service to its

customers. Customers will love that if any member from the operation

take care of them and treat them nicely.. That can

happen only if someone helps her out. Or else she focus to different

services every day and that will make her keep latest of each single

task. By going through task once a while will let her inform what is

missing around or what is not going well. I recommend Krista to be

updated about Good Life’s competitors. She should know what the

good things other fitness has are but good Life does not. That way

might bring some customer to good Life . People always goes to place

where they have more option and good prices. There is Jane to in the

operation

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