Kfc Fast Food Service Quality Audit
Autor: Andrew Yu • October 10, 2016 • Essay • 505 Words (3 Pages) • 969 Views
Yu, Andrew L. MARKSEV K33
11320761 Sept 3, 2016
Service Quality Audit [FastFood]
P | NI | S | VS | O | |
Product Elements | X | ||||
Price & Other Cost Considerations | X | ||||
Place, Time and Cyberspace | X | ||||
Promotion and Education | X | ||||
Process | X | ||||
Productivity & Quality | X | ||||
Physical Evidence | X | ||||
People | X |
Product Elements
The table above shows my rating of my whole experience after eating at KFC fast food restaurant in Eastwood in Libis. The product elements provided in the place was the spicy chicken 1 piece meal a la carte. I also considered the atmosphere of the store, chairs and tables were comfortable to wait in while my sub is being made.
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