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Isa 235 Exam 2 Study Guide

Autor:   •  November 14, 2018  •  Exam  •  3,459 Words (14 Pages)  •  95 Views

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ISA 235 Exam 2 Study Guide


Chapter 7 and CE 9:

  1. Which of the following is an example of a personal information system?

-Calendar of a hair stylist

  1. _______ occur(s) when data are isolated in separate information systems.

-Information Silos

  1. The summation of all the problems of information silos leads to ________.

-Increased costs for the organization

  1. _______ is the activity of altering and designing business processes to take advantage of new information systems.

-Business process reengineering

  1. Predesigned procedures for using software products is (are) known as ________.

-Inherent Processes

  1. The primary purpose of an enterprise resource planning (ERP) system is integration


  1. Which of the following is NOT a component of relationship management?

-Resource Planning

  1. ______ is a suite of software applications that integrates existing systems by providing layers of software that connect applications together.

-Enterprise Application Integration (EAI)

  1. _______ is NOT a major risk when implementing enterprise systems.

-Module Development

  1. ______ is an example of an inter-enterprise information system.

-The PRIDE System 

Chapter 8:

  1. Social Media (SM) _________ are formed based on mutual interests and transcend familiar, geographical, and organizational boundaries


  1. Platforms that enable the creation of social networks, or social relationships among people with common interests, are offered by social media ________.


  1. With respect to the five components of SMIS, which of the following is true of community users?

-Their procedures are informal, evolving, and socially oriented

  1. A Facebook user likes pages of various organizations on Facebook. The fact that the user has liked a particular organization is an example of

-Connection Data

  1. _______ is the dynamic social media process of employing users to participate in product design or product redesign


  1. Which is NOT a benefit of social capital?


  1. Which of the following is true of social capital?

-The value of social capital is determined by the number of relationships in a social network


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