Isa 235 Exam 2 Study Guide

ISA 235 Exam 2 Study Guide

Quizzes:

Chapter 7 and CE 9:

1. Which of the following is an example of a personal information system?

-Calendar of a hair stylist

1. _______ occur(s) when data are isolated in separate information systems.

-Information Silos

1. The summation of all the problems of information silos leads to ________.

-Increased costs for the organization

1. _______ is the activity of altering and designing business processes to take advantage of new information systems.

-Business process reengineering

1. Predesigned procedures for using software products is (are) known as ________.

-Inherent Processes

1. The primary purpose of an enterprise resource planning (ERP) system is integration

-TRUE

1. Which of the following is NOT a component of relationship management?

-Resource Planning

1. ______ is a suite of software applications that integrates existing systems by providing layers of software that connect applications together.

-Enterprise Application Integration (EAI)

1. _______ is NOT a major risk when implementing enterprise systems.

-Module Development

1. ______ is an example of an inter-enterprise information system.

-The PRIDE System 

Chapter 8:

1. Social Media (SM) _________ are formed based on mutual interests and transcend familiar, geographical, and organizational boundaries

-Communities

1. Platforms that enable the creation of social networks, or social relationships among people with common interests, are offered by social media ________.

Providers

1. With respect to the five components of SMIS, which of the following is true of community users?

-Their procedures are informal, evolving, and socially oriented

1. A Facebook user likes pages of various organizations on Facebook. The fact that the user has liked a particular organization is an example of

-Connection Data

1. _______ is the dynamic social media process of employing users to participate in product design or product redesign

-Crowdsourcing

1. Which is NOT a benefit of social capital?

-Mobility

1. Which of the following is true of social capital?

-The value of social capital is determined by the number of relationships in a social network