Bsh 395 - the Helping Process

The Helping Process

Kandyce McMillen

University of Phoenix

BSH/395

In this summary we will discuss and describe the three- phases of the helping process used by the helping professionals, to provide the support and structure needed to help others. We will first describe the significance of case review, report writing and documentation; as well as client participation during the helping process. Then will discuss how a strength- based approach is used in each phase. Lastly the summary will describe the ethical considerations that must be addressed during each phase.

The three phases of the helping process include, Assessment, Planning and Implementation. The Assessment process is where the helper and client make initial contact, where the problem is identified and information is gathered and assessed. Once the assessment process is completed the helper can move on to the second phase, with is Planning. Planning consist of, developing a complete picture of the client, developing a plan and arranging for services. During the final step in the process, Implementations, the helper provides and coordinates services, this is the stage for problem resolution and monitoring of service delivery.

Client participation is crucial during the helping process. In my opinion, the helper is unable to provide adequate service to a client without the participation of the client. Report writing and documentation supports the helpers planning, implanting and evaluating of the client. Documentation also allows accountability to the client. Rather the client has failed or accomplished a goal in a timely manner. Review and documentation is also available to refresh the helper’s memory, and help keep the process on task. Also the helping process is a collaborative one, proper documentation and report writing is important when referring the client throughout the helping network. Per our text, information from other professionals comes to the helper in two ways. When he or she receives a case file on a client from another agency or worker, it may contain reports or evaluations from other professionals (McClam & Woodside, 2012).

Strength- based practice is defined as put forth by Saleebey (2010) posits that operating from a SBP means that “everything you do as a helper will be based on facilitating the discovery and embellishment, exploration, and use of clients’ strengths and resources in the service of helping them achieve their goals and realize their dreams (Manthey, Knowles, Asher & Wahab, 2011).  The strengths perspective demands a different way of looking at individuals, families and communities (Saleebey, 1996)–seeking to develop in clients their natural abilities and capabilities. It is based upon the assumption that clients come for help already in possession of various competencies and resources that may be tapped into that will improve their situation (Saleebey, 2006).

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