Personality and Value
Autor: Anshul Khare • March 30, 2015 • Creative Writing • 435 Words (2 Pages) • 887 Views
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The imperceptible abilities that make a specific property exceptionally eye-catching to guests are often seen as similarly significant to core service competencies, and factors like personality and value are a big part of upholding that aura. Personality is one of the most decisive components of victory in the Hotel Industry.
Personality composes diverse variants:-
- Patience: - patience is the vital personality trait, as you may have to meet people from all walks of life. You may happenstance with people having different accents, people who are obnoxious, and could have to wait for people of other shift. These all things require patience.
- Zeal: - Hotel industry demand people to work in shifts, and or require people to go with extra hours. They have to be in direction to deliver customers or guests with anything they may need, so eagerness and disposition to go as far as they can is very pivotal for hotel industry.
- Presentable: - Employee becomes the face of the company and guests need to be able to trust them and call upon them when necessary. Whether it is the direction of any movie hall, or any account inquiry, guests are probable to ask hotel employee first. Therefore taking pride in one’s appearance is a non-negotiable trait.
- Systematized: - In Hotel industry it is crucial to be organized and multitask without difficulty. Different guests could reach you out for different information/work at same time, so it is important to stay top on the multitude of tasks.
- Hard Working and Self Motivated: - Hospitality professionals have to be committed and disciplined to some degree. They may have to work some insane hours, so sometime need to alter their personal commitments to make it all work. For example, hospitality workers might have to choose a dance class that runs during the day or need to change their workouts to better fit their daily schedule.
As we grow and change, the belief we acquire is important to stay the same. Values of integrity and excellence are important for Hotel to grow in a long run.
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