Students as Stakholders

Definition of Stakeholders:

A stakeholder is a party that has an interest in a company and can either affect or be affected by the business. The primary stakeholders in a typical corporation are its investors, employees, customers and suppliers.

Stakeholders in Universities:

The Holy Spirit University – Kaslik (USEK) Stakeholders Map:

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Students:

The role of students in quality assurance:

Nowadays the influence of students on quality assurance gradually increased .Students are more and more accepted as important stakeholders in quality monitoring and assessment processes. Also students are mostly integrated in internal quality assurance processes via regular satisfaction survey or course evaluations, with their interests being represented by local student associations in institutional committees. Moreover, higher education institutions have even increasingly engaged in considering student opinions and their satisfaction levels regarding the quality of education and their teaching environment. The involvement of students in quality assurance processes comes as a logical consequence of proper quality guidance at education institutions. Students are considered as the main recipients of higher education, which turns them into most suitable actors for objectively evaluating the quality of education and teaching. Universities support this claim by ascertaining that the regular evaluation of students’ satisfaction with study programs and courses leads to a measurable increase of quality in education. In addition to that, students themselves have a major interest in the safeguarding of high quality in universities, as students’ employability potential and knowledge pool depends on the quality of education offered by a higher education institution.