Redesign Case

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Job redesign is the method used to improve the organizations performance. The job redesign focuses on the enhancement of services with a holistic approach. Job descriptions have an increase number of skills added and reduce employees required to fulfill the tasks. Denos Health Management (2008-2012) states:

Economic pressure and the cost of health care worldwide are factors that a hospital manager must continually focus on in providing effective and efficient care to patients. Increase in costs on all fronts often necessitate that positions are consolidated or changed to fit better with the provision of care and saving on expenses (para 1).

The jobs redesign process starts with the manager collecting information on current employee jobs and work environment. Collected are job descriptions, and the tasks assigned to the jobs, meeting minutes, databases, employee behaviors, and task outcomes. The manager observes the employees daily routines and also observes employee interactions between each other and the patients to gain insight into job specifications. “Meetings with staff and informal conversations about their expectations of the job are good sources for planning job redesign” Denos Health Management, 2008-2012, para. 3).

The job analysis identifies, gathers, documents, and analyzes information related to the job tasks required to perform the tasks, such as employee knowledge, skills, and abilities. It is information and requirements that there is a relationship between the tasks performed. The universal worker is considered and is when an employee is cross trained in many tasks and departments to meet the needs of patients and the organization. Other factors affecting job redesign are cross training staff, work environment, and workload. Evaluating the current and new work environment is important because it affects the organizational culture and interrelationships between employees and managers. Cross training employees with additional skills for the new job and considering abilities of current employees is required for employees to master the new job skills to be successful. The manager needs to consider workload because job redesign improves productivity and efficiency of workflow and an unmanageable workload decreases productivity and efficiency.

Work Processes and Performance Expectations

Work processes and performance expectations is when the organization evaluates the new job design, develops processes evaluating motivational factors, and considers all work processes and performance evaluations. “Employee developmental needs are evaluated and addressed. Developing in this instance means increasing the capacity to perform through training, giving assignments that introduce new skills or higher levels of responsibility, improving work processes, or other methods” (U.S. Office of

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