Tqm Quiz
Autor: c2evers • February 8, 2017 • Exam • 383 Words (2 Pages) • 490 Views
Page 1 of 2
- Who says quality is ‘fitness for use’?
- Deming
- Crosby
- Juran
- All the above
- What is the reason for the breakthrough sequence?
- All breakthroughs follow a commonsense sequence of discovery, organization, diagnosis, corrective action, and control
- Breakthroughs can only be successful when these steps are followed specifically
- All the above
- None of the above
- Which of these is not a quality philosophy of Crosby?
- Absolutes of Quality Management
- Quality Trilogy
- Basic Elements of Improvement
- None are Crosby’s philosophies
- Which is not an aspect of “zero defects”?
- It is a performance standard
- People are conditioned to believe error is inevitable
- Most human error is caused by lack of attention rather than lack of knowledge
- Variance is largely unaffected by workers’ activities.
- Who says that quality is a never-ending process? (select all that apply)
- Deming
- Crosby
- Juran
- Who says quality is ‘fitness for use’?
- Deming
- Crosby
- Juran
- All the above
- What is the reason for the breakthrough sequence?
- All breakthroughs follow a commonsense sequence of discovery, organization, diagnosis, corrective action, and control
- Breakthroughs can only be successful when these steps are followed specifically
- All the above
- None of the above
- Which of these is not a quality philosophy of Crosby?
- Absolutes of Quality Management
- Quality Trilogy
- Basic Elements of Improvement
- None are Crosby’s philosophies
- Which is not an aspect of “zero defects”?
- It is a performance standard
- People are conditioned to believe error is inevitable
- Most human error is caused by lack of attention rather than lack of knowledge
- Variance is largely unaffected by workers’ activities.
- Who says that quality is a never-ending process? (select all that apply)
- Deming
- Crosby
- Juran
...