The Situation - Workplace Communication with Supervisor with Seniors

The Situation (Workplace communication with supervisor with seniors

During my experience at the GDC Consultant, I was fortunate enough to have experience first-hand and learned, many different sides of what goes into Working on this project was a real eye opener in term of the lessons learnt by firstly working under pressure and secondly working according to time (deadlines). My supervisor changed during the training period and problem that I was facing during my training period was miscommunication with my supervisor (Clement and Joe).

   I am keep on doing the task assigned to me using my own knowledge and dealing with the difficulties which I am facing during the task, I was self-confident about my work and abilities but it creates the communication gap between me and my supervisor at the GDC Consultant. I don’t consult with them while doing the task. Which make the gap further, but I keep on filling up my work sheet regularly which give me the idea that I am on track and my supervisor have all the knowledge of what I am doing.

After finishing my time period with GDC Consultant I realise the importance of workplace Communication because after I left GDC there are still work left behind by me which supposed to be done by me that is the Auckland client data base and the updating of the existing client data base. I was relying on my daily workplace sheet (Formal communication)  and didn’t told personally to my supervisor about the work left behind. I was assuming that my supervisor has known everything about how much work I had done while I am at GDC.  

After meeting with Maraea Nikora I get to realise the importance of communication at my work place and the situation will be a lot different as it is now. The communication gap causes the misunderstanding between me and my supervisor, which could be corrected if I communicate with my supervisor on time.

Theories:        

Communication can be broken down into four components: encoding, transmission, decoding, and feedback. It is also affected greatly by noise which can either be actual or metaphorical. When we encode a message we typically do so unconsciously based on our own unique experiences, perspective, etc. We then transmit the message using a variety of different mediums (more on this in a moment). The receiver in turn decodes the message, again, based on their own perspective and experiences. Finally, a feedback loop occurs whereby a listener may indicate that they understand the message or need clarification. One of the challenges that we don’t think of on a daily basis is the effect our unique perspective and the unique perspective of others has on altering the message. That is, we often make assumptions in crafting our messages. Furthermore, noise, again actual or metaphorical (e.g. “noise” could be that either the encoder or decoder has a sick child at home), can also alter how messages are delivered and internalized.

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