Functions of Management

Functions of Management

Management is the conducting and supervising of the activities of an enterprise in effective ways to improve productivity. The management process consists of planning, organizing, leading, and controlling. I will define the four basic functions of management and how it is used in my organization, which is a Revenue Cycle Solutions (RCS) business.

Planning

Planning is the function of making a decision on goals and activities that a group, individual or organization will pursue. This is the central process of management. The planners in my organization planning are done in the creation of goals to meet the needs of the client on a monthly basis. Each client has a set of amount of revenue that they expect to receive from the accounts receivable that we work. The manager takes this goal and breaks it down into smaller obtainable goals. This function helps us determine and set goals for the distant future as well. There are many different types of planning.

Strategic planning this is analyzing opportunities and threats and the organizations strengths and weaknesses and then determines the position of the company. This process often takes a long time frame usually 3 or more years. It is based on the organization's mission. Then there is tactical planning, it is designed to develop concrete and specific strategic plans. This takes about a one to three year time period. Lastly there is the operational planning that existence of objectives and specifies ways to achieve them. This a short range time period of about one week to one year.

Organizing

Organizing is the managerial function of making sure there are enough resources to complete the plan. This is the function that our managers use to assign tasks to the level based representatives. This is the part of the process that the manager makes sure that he plan is best disturbed amongst the various departments. In my organization this is given to us in the form of an accounts trial balance sheet or ATB. This is how we are assign accounts to work. This is also how the manager uses the most effective people on the correct accounts. Many of the more skilled collectors are given the high dollar balances. Distributing work based on the person skill sets allows for better collecting for the client.

Organizing helps

...