Decision Making and Problem Solving

1. From my own point of view, effective decision making refers to the process of tacking the right course of action when you are dealing with different issues. Decisions are not only made to solve problems but they are also made to ensure that one is doing the right thing at the right time. A decision can be effective if it satisfies the needs of the party involved. On the other hand, problem solving relates to corrective action that is meant to solve a particular problem that has been witnessed. First of all, a problem should be identified and its impacts should also be highlighted. A course of action is then outlined that is meant to correct the problem and find lasting solutions that can be implemented.

1. i. there are different steps that can be taken in decision making and problem solving. When making a decision, a need should be identified and this will compel the person involved to act. The best alternative among different available alternatives should be taken to fulfill the need that has been identified. In the same vein, when solving a problem, it is imperative to first identify the problem then also try to identify its root causes. After this, a list of alternative courses of action to solve the problem should be identified and the best alternative should be implemented. The focus of these processes is to ensure that the right course of action is taken when one is confronted with a situation that requires a positive outcome.

ii. Problem solving and decision making are often used when one is dealing with a particular scenario. For instance, decision making is geared towards fulfilling individual or group needs but this is a process that should be carefully planned. The quality of outcome is determined by the measures taken to fulfill the needs identified. On the other hand, problem solving is used to address a problem that has been identified and is threatening the proper function of a system. For example, in an organization there may be different problems that may be encountered and if these are left unresolved, they can be counterproductive. This is when problem solving can be utilized in order to take corrective measures that can address the problem before it negatively impacts the operations of the organization.

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