Journal of Retailing and Consumer Services Free Term Papers
695 Journal of Retailing and Consumer Services Free Papers: 251 - 275
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The Benefit of Service Blueprint to Marketing,human Resource and Operation Management
Discuss how such a service blueprint might be used in each of the following areas in this organization: marketing, human resource management, and operations Service blueprints are process flow charts that are used specifically for designing service operations. (A process flow chart is a very effective tool for depicting the different steps required in the completion of in a process.) Once participants understand blueprint and its potential, it is a great time to brainstorm how
Rating:Essay Length: 588 Words / 3 PagesSubmitted: November 10, 2013 -
Benihana's Service
Problem Identification – Benihana is a chain of widely successful steakhouses with a unique approach to serving their customers- the food is cooked right in front of them by Japanese chefs, and the décor replicates an authentically detailed Japanese country inn. Hiroaki (Rocky) Aoki opened the first location in Manhattan in 1964. Since then, Benihana has been constantly expanding and currently is comprised of 15 units across the country. The case explains the reasons for
Rating:Essay Length: 887 Words / 4 PagesSubmitted: November 11, 2013 -
Global Journalism
High quality global journalism requires investment. Please share this article with others using the link below, do not cut & paste the article. See our Ts&Cs and Copyright Policy for more detail. Email ftsales.support@ft.com to buy additional rights. http://www.ft.com/cms/s/0/80d7e2c4-4b43-11e3-ac3d-00144feabdc0.html#ixzz2kQ6YI2c5 As users abandon the three-year-old site by the millions, according to data from ComScore, Fab plans to withdraw from Europe to focus on the US and cut the number of categories of goods it sells. Beth
Rating:Essay Length: 256 Words / 2 PagesSubmitted: November 12, 2013 -
Who Will Dominate Internet Retailing
Hands on MIS (Chapter 9) -Wal-Mart, Amazon, and EBay: Who will dominate Internet retailing? Compare the range of items offered for sale and the steps required to purchase an item of your choice at each of these sites. (Do not include eBay auctions, just goods available at a fixed price.) Which site has the greatest selection? Which site has the best prices, and which is easiest to use? What options are available for shipping or
Rating:Essay Length: 313 Words / 2 PagesSubmitted: November 12, 2013 -
How Do You Define Community Service and What Personal Examples Can You Provide?
Topic: How do you define community service and what personal examples can you provide? We all live in a community where interaction among people is very important. Every day we are affected by the actions of the people around us. It can have a negative impact on us or be a very positive impact. Community service is a good example of a positive impact people may have on others. Community service is service in which
Rating:Essay Length: 665 Words / 3 PagesSubmitted: November 13, 2013 -
Factoring Case - Why Do Companies Use Factoring Services?
Factoring Factoring is one of the oldest forms of business financing. Factoring is the cash-management tool of choice for many companies. It is an alternative procedure is to sell the receivables at a discount to a financial institution be identified as a factor and let it collect the money. It offers businesses a flexible means of growth by allowing them to make maximum use of their assets; which in this case is invoice. That is
Rating:Essay Length: 1,358 Words / 6 PagesSubmitted: November 14, 2013 -
Little "s," or Operational, Services
Little “s,” or Operational, Services Little “s,” or operations-related, services are provided primarily within the operations function of an organization. These types of services are usually applied to existing products to make them more attractive to customers. As a result, they don’t usually require the major resource commitments that are associated with long-range strategies that typically require cross-functional coordination within an organization. We present here two broad categories of little “s” services: (a) availability and
Rating:Essay Length: 451 Words / 2 PagesSubmitted: November 17, 2013 -
Why Has Wal-Mart Tended to Improve Performance When Other Retail Outlets Have Been Suffering Financially?
3. Why has Wal-Mart tended to improve performance when other retail outlets have been suffering financially? Wal-Mart is everywhere and has a reputation of selling goods cheaper than nearly anyone else sells. Because most Americans are close to a Wal-Mart, and because the goods are cheaply priced, when an economic recession hits and consumers must cut back on things, a larger portion of customer spending money goes to stores like Wal-Mart. Walmart offers good deals
Rating:Essay Length: 460 Words / 2 PagesSubmitted: November 17, 2013 -
Service to Customer - Manhunt 2: Killing for Kicks
Introduction In the case, Manhunt 2: Killing for Kicks, Mr. Adeleke is faced with an ethical dilemma and needs to decide whether to sell Manhunt 2 video game in his media shop. The video game, though meant for adults, contains different shades of brutality that could have harmful effects on children. Based on his research findings which were triggered by a friend, Mr. Adeleke’s consciousness, on the harmful effect of Manhunt 2 and other video
Rating:Essay Length: 862 Words / 4 PagesSubmitted: December 3, 2013 -
Bloomingdale's Customer Service Reaches Abroad
Case A14: Bloomingdale's Customer Service Reaches Abroad Language barriers are indeed a unique need for many international consumers. There are over 200 different languages spoken world wide, and within the diverse nations around the world, there are at least two or more official languages spoken. Bloomingdale's has done an awesome job with catering to the specific needs of their foreign consumers, by introducing an international services desk to help ease the shopping experience of these
Rating:Essay Length: 996 Words / 4 PagesSubmitted: December 4, 2013 -
Strategy Journal
Journal: Pitch one idea for an industry / market space that is ripe for a blue ocean entry? The single-seat car, automotive industry Who/what is the market space? All of the adults who travel alone. (Actually many people are usually driving their cars alone, so many times cars are bigger than required. It consumes more energy and creating traffic congestion problem. (106-million single occupant vehicles in US) The purchase price is very expensive so many
Rating:Essay Length: 340 Words / 2 PagesSubmitted: December 4, 2013 -
Type of Service Business
Type of service business The type of business that I have selected for this assignment is a Beauty Spa. I live in the Fashion Capital of the world New York. However, I feel that this industry has missed the minority market on a lot of levels. We love to spend Friday evening and all day Saturday in the salon getting our hair done. Preparing for the weekend party or just getting ready for church on Sunday morning. It is a
Rating:Essay Length: 434 Words / 2 PagesSubmitted: December 5, 2013 -
Canadian Blood Services
S w W11531 CANADIAN BLOOD SERVICES Ron Mulholland wrote this case solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation prohibits any form of reproduction, storage or transmission without its written permission. Reproduction of this material is not covered under authorization
Rating:Essay Length: 3,397 Words / 14 PagesSubmitted: December 10, 2013 -
Consumer Behavior in Tourism
1 Introduction Along with the improvement of living standard and changing consumption structure, the tourism industry in China is now a blooming industry. There has been a variety of definition regarding tourist product since the early 1970s. One of those definitions that became most influential was proposed by Middleton and Victor (1988), in which a basic distinction was made before defining tourist products. The total tourist product can be defined as the combination of all
Rating:Essay Length: 2,076 Words / 9 PagesSubmitted: December 11, 2013 -
Literature Critique: When Global Expansion Meets Local Realities in Retailing: Carrefour's Glocal Strategies in Taiwan
Literature Critique: When Global Expansion Meets Local Realities in Retailing: Carrefour's Glocal Strategies in Taiwan We are living in an economy where consumer and business know no boundaries. For successful execution of global expansion the traditionally soiled retail functions must meet the demands of today's shopper. However, global expansion also requires compliance with local regulations to ensure highest level of efficiency. Main purpose of the article is to analyse strategic integration of global and local
Rating:Essay Length: 1,385 Words / 6 PagesSubmitted: December 18, 2013 -
Marketing Services
Marketing services is distinct from marketing products. The biggest difference is that services lack tangibility, which increases the pressure on companies and educational institutions to project value and entice customers. The challenge for many universities is how to attract more students to attend their institution, therefore what marketing departments can do to support their institutions is to answer the question: what makes this university or college different from any other? McConkey (1981) stated that the
Rating:Essay Length: 508 Words / 3 PagesSubmitted: December 19, 2013 -
Does Marketing Via Communication Channels Influence the Willingness of the Dutch Consumers to Buy Quality Wine?
Hospitality Research Project "Does marketing via communication channels influence the willingness of the Dutch consumers to buy quality wine?" Increasing the demand for quality wine Supervisor: Dr. J.A. Schulp Sander Scheerboom- 167665 Isabel Gerritse – 83028 18 May 2012 Stenden – International Hotel Management Leeuwarden the Netherlands Submitted in Partial Fulfillment of the Requirements of the degree Program Bachelor of Business Administration (Hotel Management) Plagiarism Declaration We know that plagiarism is wrong. Plagiarism is using
Rating:Essay Length: 10,018 Words / 41 PagesSubmitted: January 15, 2014 -
Design of Goods and Services
This week our group will introduce the design of goods and services about Apple. The first part is the product strategy. • Apple take the differentiation strategy as the mainly product strategy. • Apple focuses on the users' experience, like the Apple Mobile Experience Center. As we know, if we want to buy Apple new product, we could go to the experience center to have a look and experience the differences of the new product.
Rating:Essay Length: 794 Words / 4 PagesSubmitted: January 23, 2014 -
Consumer Satisfaction Policy
Evaluate Starbucks’ consumer satisfaction policy. How valuable is a highly satisfied customer to Starbucks? How does the Starbucks of today differ from the Starbucks of 1992? Customer satisfaction is a measure of how products and services applied by a company meets or surpass customer expectation. Did Starbucks’ customer satisfaction scores decline? Unfortunately, it’s not really clear whether the scores have declined or not, or maybe there’s something wrong with the way Starbucks’ measure customer satisfaction.
Rating:Essay Length: 330 Words / 2 PagesSubmitted: January 23, 2014 -
It Services Case
How good do our IT services really need to be? & How much should we spend on IT? These can be very difficult questions. I think that issue is associated with how much an organization/company chooses to use IT in its day to day operations. I would think that any organization/company would invest/spend a large amount of money in the IT Department because they are the ones that are working to assist their company stay
Rating:Essay Length: 369 Words / 2 PagesSubmitted: January 25, 2014 -
Delta Hr Services
Pestel Delta HR Service Mumbai Contents 1.1 Introduction 3 2:1 DEFINITION OF PESTEL 4 2:2 A briefly examples of PESTEL factors 4 3:1 MEANING OF POLITICAL FACTORS: 5 3:2 Political Factors of Delta HR Service 5 4:1 MEANING OF ECONOMIC FACTORS: 6 4:2 Economic Factors of Delta HR Service 6 5:1 MEANING OF SOCIAL FACTORS: 7 5:2 Social Factors of Delta HR Service 7 6:1 MEANING OF TECHNOLOGICAL FACTORS: 8 6:2 Technology Factors of Delta
Rating:Essay Length: 4,282 Words / 18 PagesSubmitted: January 27, 2014 -
Motilal Oswal Financial Services Ltd. an Ipo in India (summary)
Motilal Oswal Financial Services Ltd. An IPO in India (Summary) The case talks about the founder Raamdev Agarwal and Motilal Oswal IPO in India. Motilal Oswal was established in 1987 and it soon became the third largest broker in India. The company’s profit grew at an annual rate of 45% between 2000 to 2006 due to stock market boom. And they felt the need to go public as they needed exit strategy for the private
Rating:Essay Length: 288 Words / 2 PagesSubmitted: February 1, 2014 -
Amanda's Tax Service Case Study
Many people strive for the American Dream…owning their own business, being their own boss, and having the capability to make their own schedule. In this article, Amanda Smith seemed to have her version of the American dream all planned out, until it slowly started to slip away. After working for big accounting firms for six years, Amanda decided to open up her own accounting and tax service firm. She hired one other employee, Lisa, to
Rating:Essay Length: 1,740 Words / 7 PagesSubmitted: February 2, 2014 -
Consumer Behavior
Consumer Behavior Peapod Online grocery shopping has very little difference in behavior to in store grocery shopping since people know the products there is no risk at all for online grocery shipping the only difference is that you don’t feel the product when buying it, it is all visual. Whether you are doing online or in store grocery shipping you still have all the common behaviors for example information contact, funds access, transaction consumption and
Rating:Essay Length: 263 Words / 2 PagesSubmitted: February 2, 2014 -
Many of the World's Children Consume Far Too Much Unhealthy Food. What Are the Causes of This Problem and What Can Be Done to Solve It?
Obesity in children worldwide is a tragedy of the present age. This problem is best explained bythe availability and convenience of fast food restaurants arising at every corner of streets and the extremely busy life-style of parents, but can be alleviated by the regulations on the limited amount of saturated fats containing in foods. It is difficult to argue with the idea that the rise of fast food stores around the globe has negative impacted
Rating:Essay Length: 432 Words / 2 PagesSubmitted: February 7, 2014