How to Manage Your Boss

Recommendations Positives Negatives

Managers agree upon 1 set of high expectations • One set of goals

• Objectives likely to be met

• Each manager achieves results • Lack of flexibility

• High pressure

Clearly communicate each manager's expectations • Address several goals

• Goals clear to subordinate

• Achieve some results • Two sets of goals

• Confusion of priorities

• High Pressure

Manage subordinate's work routine • Close interaction between managers and subordinate

• Open communication • Managers undermine subordinates' ideas and contribution

• Time consuming

Recommendation: Managers Agree Upon 1 Set of High Expectations

The best solution is to have the managers agree upon one set of high expectations. Twitchell has to keep Kravitz and one set of expectations among managers will bring everyone to one set of goals, and will not cause any misunderstanding and resentment. Also, in this scenario objectives would likely be met and each manager would thereby achieve desirable results.

Implementation

The first step in implementing a new plan would be for Chuck Taylor to state his expectations clearly when initially reorganizing the team. That way, Jane Kravitz would understand the assignment more precisely and be able to delegate accordingly. Kravitz was new to the role of Senior Strategic Manager and thus requires more guidance

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