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Quality Improvement Implemation Paper

Autor:   •  August 8, 2012  •  Research Paper  •  850 Words (4 Pages)  •  1,549 Views

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Quality Improvement Implementation Paper

“Continual improvement is fundamental to success in the global marketplace” (Goetsch & Davis, 2010, p. 481). An improvement process cannot be executed and left to run on its own. The process will constantly to be observed and improved upon. “A company that is just maintaining the status quo in such key areas as quality, new product development, adoption of new technologies, and process performance is like a runner who is standing still in a race” (Goetsch & Davis, 2010, p. 481).

Team A has been hired by Hartman Industries; LLC to draft a proposal with recommendations to improve the company’s manufacturing process. Hartman Industries, LLC is an industry leader in the field of plastic injection molding, headquartered in San Jose, California. Hartman Industries produces innovative plastic designs that have received universal approval. Team A will identify a quality management system for process or organizational improvement as well as summarize the requirements of the choose system. Team A will explain how the chosen quality management system will benefit the organization as well as define the variation identified in the as is flowchart. As a final point, Team A will detail the implementation plan for the chosen quality improvement process and provide examples of the quality tools that will be used for identifying and reducing process variability.

Quality Management System for Improvement

Team A will recommend that Hartman Industries, LLC present the Kaizen method as the quality management system. “Kaizen is the name given by the Japanese to the concept of continual incremental improvement” (Goetsch & Davis, 2010, p. 494). This sums up what Team A expects to give to Hartman Industries. In the Kaizen method, “the improvement aspect of Kaizen refers to people, processes, and products” (Goetsch & Davis, 2010, p. 494). This method will guarantee that all features of Hartman Industries are improving at all times.

Requirements for the System of Improvement

When implementing the Kaizen approach to quality management, one needs to standardize the company process. For a company to know whether the small changes that were made in the organization or improving or hurting the company, the company must first set a control. Setting a control means three things;

“Time Standard: you can conduct business at the same time for the same amount of time” (Derek, 2009 need page number). For example, if an organization has a website, they spend 40 hours a week working on the website. No matter the circumstances when they hit the time standard

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