The New Year’s Eve Crisis
Autor: Aniket Kumar • December 7, 2017 • Case Study • 1,151 Words (5 Pages) • 1,419 Views
THE NEW YEAR’S EVE CRISIS
Assignment
In partial fulfilment of the course
Managerial Communication (MCN)
By
Aniket Kumar
PGDM-BM
MP16004
Letter of Transmittal
Date: 30th December 2001
To: Mike Valenti,
President, Micheal’s Homestyle Pasta
Connecticut.
From: Aniket Kumar
Consultant, Solutions Ltd, Connecticut
Subject: Analysis report based on the crisis faced by Micheal’s Homestyle pasta
With respect to your request for a report suggesting immediate course of action concerning the crisis created by the Salmonella contaminated sea-food stuffed pasta at Southern Pasta Company. A report has been enclosed which states the core problem, appropriate options available for Mike and their criteria for evaluation, and final recommendation. It is suggested that Mr Mike Valenti should call the clients and brief them about the contaminated pasta.
Yours sincerely,
Aniket Kumar
Executive Summary
Mr. Mike Valenti came to know that a salmonella contaminated batch has been delivered to an important client. Southern Pasta Company has made Mike’s company the major player and thus it is important to be the main source of supply to its important clients.
Mike has to take decision on solving the current problem, but also address the clash of culture of the two companies. It is recommended to call the restaurants and address the present issue and the root problem.
Table of Contents
Letter of Transmittal 2
Executive Summary 3
Table of Contents 4
Situation Analysis 5
The Problem 5
The Options 5
Criteria for Evaluation 6
Evaluation 6
Recommendation 8
Action Plan 8
Contingency Plan 9
Situation Analysis
Mr. Mike Valenti is the owner of Micheal’s Homestyle Pasta. This company comprises of Southern Pasta Company which was acquired just three weeks ago. Now Mike came to know about the delivery of Salmonella contaminated pasta batch to a major client of Southern Pasta Company. Now Mike Valenti has to decide his course of action.
...