Retail Banking with Trust, offshore and Capilat Market Activities. Invest in New Banking System, Icbs.

Internal Analysis

Current strategy:

(CIBC) Retail banking with trust, offshore and capilat market activities. Invest in new banking system, ICBS.

(Barclays) Focus on rationalization along with development of the onshore and offshore busineses.

Strengths:

Well Established (CIBC) Only major bank serving the Caribbean, this experience has given the bank strong leadership, expertise, and management skills. In addition, CIBC has 40 branches in 8 countries giving it a strong brand and public image in Caribbean

Effective System (CIBC) (CIBS) that will enable efficient operations and allow the company to go into new channels

Strong Client Relationship (Barclay) Strong client relationship building system, targeted to its working client base

Weaknesses:

Inefficiency (CIBC) Current banking system is not fully utilized because investment exceeds scale of operations

Ineffectiveness (Barclays) BRAINS system is ineffective in facilitating internet and telephone banking, and operations are manually intensive and costly compared to competitors.

Competitive Advantage:

(CIBC)Well established since 1920’s, is the only major bank serving the Caribbean as a separate unit, and has an effective and efficient banking system (ICBS).(Barclays) Strong customer relationships which resulted in its market position and maintained its margins.

Core Competencies:

(CIBC)Market leader in credit card sales, retail banking, offshore and capital market activities. (Barclays) onshore business, rationalization, and controlled development of offshore business.

Conclusion: There are a few resources that both companies can take from each other. Firstly, CIBC has an efficient banking system that is underutilized while Barclays operations are more manual intensive and costly. Secondly, Barclays has branches in almost every country in the Caribbean which is much more exposure than CIBC.

External Analysis

Porter’s 5 Forces:

Threat of New Entants

Low The barriers of regulations, fiduciary duties, and risk management are too high for companies without strong expertise in financial series.

Bargaining Power of Buyer

Low Newest Technology in the region has transferred the customer/supplier relationship in order to shift the bargaining power in favour of the

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