7-Shop Business Proposal
Autor: Lik Hin Wong • November 26, 2016 • Business Plan • 4,250 Words (17 Pages) • 977 Views
The Hong Kong Polytechnic University
Hong Kong Community College
CCN1007
Information Technology for Business
Assignment 01 - Group Project
Mobile Commerce for Retail Industry
Group: 14
Date of Submission: 5th November 2016
Student Full Name (Capital Letter) | Student ID Number |
WONG LIK HIN | 16055367A |
LAU CHUN YIN | 16185684A |
CHUI SIN TUNG | 16056327A |
WONG PO SIN | 16040157A |
DING ZHI JIAN* | 16165612A |
Table of Contents
Introduction
Explanation and justification of recommendations
Implementation plan and benefits of the proposed mobile commerce site
E-payment methods
Alipay(支付寶)
Tap n go
Android Pay
NFC
Relative Information System and Information Technologies
Electronic Funds Transfer
Radio-frequency Identification
Point of Sales System
How to provide personalized shopping experience for customers
Customer-Relationship Management
Conclusion
Methods used to tackle the project
Work distribution
Reflection
Introduction
Background information
Our company, 7-shop, opened its first store in Hong Kong in 1981. The 24-hour operating hours and easy-to-reach locations provide fast and convenient services to customers. We have more than a thousand convenient stores locating in every district, being one of the largest convenience store team in Hong Kong. Providing various and fast services to customers, not only selling daily necessities, food and drinks but also offers, Octopus top-up and payment service, bill payment service, a sale of stamps, top-up cards, telephone cards, online game cards, a mobile charging service and fax services. We are currently using the information system includes Just in time inventory system, point of sale system, MIS and DSS that the system quality control, computer system for processing orders, automated storage, zed Computerized control system, d equipment to maintain the insurance system, Administration and Management Planning and e-mail system, the automated trip planning, human resources, workforce planning system, technology systems, computer aided design, purchasing computer control system. Despite our greatest efforts, we cannot gain competitive advantages if we do not catch up the rising trend of mobile payment.
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