Railroad Policing and Security Practices: A Process Improvement Plan for the Protection of Intermodal Cargo

Railroad Policing and Security Practices:

A Process Improvement Plan for the Protection of Intermodal Cargo.

Table of Contents

Executive Summary 3

Statement of Problem 3

Current Environment and Business Requirements 4

Process Analysis 5

Basis for Process Improvement Project and Review of Tools 11

Current Process versus Recommended Process 12

Technology Project Plan and Issues to support project 13

Quality, Supply Chain, Planning, and Inventory Planning 13

Implementing Recommended Solutions and Change Management Implications 14

Summary of Risks to Implementation 15

Significant Learnings 15

Ethics and Corporate Responsibility Issues 15

Summary 16

References 17

Executive Summary

Railroad Police Departments are tasked with the protection and security of the customers’ lading. To minimize the amount of losses customers are experiencing, improvements to the policing and security processes have to be made in order to meet the expectations of the customer regarding the safety and security of their merchandise while in our care. Improving these processes will ensure the customers’ merchandise will be delivered to its destination on time and intact.

To improve the policing and security processes of Railroad Police Departments, an analysis of the current policing methods must take place. Additionally, the problem areas, vulnerabilities, and the resources currently available to the agents must be identified to determine what additional security measures have to be implemented and how to utilize police resources more efficiently and effectively.

Statement of Problem

For years, the inbound and outbound intermodal trains in the rail yards have been a favorite target for local criminals looking for the opportunity to take merchandise ranging